Privacy Policy

Your privacy matters to us at turaliqoseon

Last updated: March 15, 2025

Introduction and Scope

turaliqoseon ("we," "us," or "our") operates as a venture building platform focused on financial innovation and entrepreneurial development. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at turaliqoseon.com, engage with our services, or participate in our learning programs.

We understand that your privacy is fundamental to building trust in our relationship. This policy applies to all information collected through our digital platforms, offline interactions, educational programs, and any related services we provide. By accessing our services, you acknowledge that you have read and understood this Privacy Policy.

Important: This policy governs all personal information we collect about you, regardless of how it is collected or stored. We are committed to protecting your privacy in accordance with Australian Privacy Principles and applicable international data protection laws.

What This Policy Covers

  • Personal information collection practices and purposes
  • How we use and process your data for venture building activities
  • Data sharing practices with partners and third-party service providers
  • Your rights regarding personal information and how to exercise them
  • Security measures we implement to protect your information
  • International data transfer practices and safeguards
  • Data retention periods and deletion procedures

Information We Collect

We collect various types of information to provide and improve our venture building services, educational programs, and platform functionality. The information we collect falls into several categories, each serving specific purposes in delivering value to our users and maintaining our service quality.

Personal Information You Provide

When you interact with our platform or participate in our programs, you may voluntarily provide personal information including:

Information Type Examples Purpose
Contact Information Name, email address, phone number, postal address Account management, communication, program enrollment
Professional Details Work experience, education, skills, industry background Program matching, mentorship pairing, venture opportunities
Financial Information Payment details, billing information, investment experience Processing payments, assessing program suitability
Program Data Learning progress, project submissions, feedback responses Educational support, progress tracking, certification

Automatically Collected Information

Our systems automatically collect certain information when you use our platform. This includes technical data about your device, browser, and usage patterns that help us improve our services and ensure optimal performance. We collect this information through various technologies including cookies, web beacons, and similar tracking mechanisms.

  • Device information: IP address, browser type, operating system, device identifiers
  • Usage data: Pages visited, time spent on site, click patterns, navigation paths
  • Performance metrics: Load times, error reports, feature usage statistics
  • Location data: General geographic location based on IP address (not precise location)
  • Referral information: How you found our website, referring pages, search terms

How We Use Your Information

We use collected information for specific, legitimate business purposes that directly relate to providing our venture building services and educational programs. Our data processing activities are designed to deliver value to you while maintaining appropriate privacy protections.

Service Delivery and Operations

Your information enables us to provide personalized venture building experiences and educational content. We use your professional background and interests to match you with relevant opportunities, mentors, and program tracks that align with your goals and experience level.

  • Creating and managing your account and profile information
  • Processing enrollments in learning programs and venture building initiatives
  • Facilitating connections with mentors, advisors, and potential co-founders
  • Providing personalized content recommendations and learning paths
  • Processing payments and managing billing for premium services
  • Delivering certificates, credentials, and program completion recognition

Communication and Support

We maintain regular communication with our community members to provide updates, support, and relevant opportunities. This includes both automated communications and personalized outreach from our team members who work directly with program participants.

We send communications about program updates, new venture opportunities, educational content, and platform improvements. You can control your communication preferences through your account settings or by contacting our support team directly.

Information Sharing and Disclosure

We share your information only when necessary to provide our services, comply with legal obligations, or with your explicit consent. We maintain strict controls over data sharing and work only with trusted partners who meet our privacy and security standards.

Service Providers and Partners

We work with carefully selected third-party service providers who help us deliver our platform functionality and educational programs. These partners include technology providers, payment processors, educational content creators, and professional service firms who support our venture building activities.

  • Cloud hosting and infrastructure providers for platform operations
  • Payment processing companies for handling financial transactions
  • Email and communication service providers for program updates
  • Analytics providers for understanding platform usage and improvements
  • Educational partners for specialized content and certification programs
  • Professional service providers for legal, accounting, and business advisory services

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical safeguards and organizational policies that govern how we handle your data.

Technical Security Measures

Our technical infrastructure includes multiple layers of security controls designed to protect your information throughout its lifecycle. We regularly update and test these systems to ensure they meet current security standards and can defend against emerging threats.

  • Encryption of data in transit and at rest using industry-standard protocols
  • Secure authentication systems including multi-factor authentication options
  • Regular security audits and vulnerability assessments
  • Network security monitoring and intrusion detection systems
  • Secure backup and disaster recovery procedures
  • Access controls that limit data access to authorized personnel only

Your Privacy Rights

You have important rights regarding your personal information, and we provide clear mechanisms for exercising these rights. We respond to privacy requests promptly and work with you to address any concerns about how your information is handled.

Access and Control Rights

You can access, update, or delete much of your personal information directly through your account dashboard. For more complex requests or when you need assistance, our privacy team is available to help you exercise your rights effectively.

  • Right to access your personal information and understand how it's processed
  • Right to correct inaccurate or incomplete information in your profile
  • Right to delete your account and associated personal information
  • Right to restrict certain types of data processing activities
  • Right to data portability for information you've provided to us
  • Right to object to processing based on legitimate interests
  • Right to withdraw consent for processing that requires your permission

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Our retention practices balance your privacy interests with legitimate business needs and legal compliance requirements.

Retention Periods

Different types of information are retained for different periods based on their purpose and legal requirements. We regularly review stored information and delete data that is no longer needed for its original purpose.

Account information is retained while your account is active and for up to 7 years after closure for legal and tax purposes. Educational records are maintained for 10 years to support credential verification. Marketing communications data is deleted within 2 years of your last interaction unless you maintain an active relationship with us.

International Data Transfers

As part of our global operations and partnerships, we may transfer your personal information to countries outside Australia. We ensure that such transfers are protected by appropriate safeguards and that your information receives a level of protection consistent with Australian privacy laws.

When we transfer data internationally, we use legal mechanisms such as standard contractual clauses, adequacy decisions, or other approved transfer methods to ensure your information remains protected throughout the transfer process and while stored in other jurisdictions.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through email or prominent notices on our platform, and we encourage you to review this policy regularly.

When we make significant changes, we provide at least 30 days' notice before the changes take effect. Your continued use of our services after policy updates indicates your acceptance of the revised terms.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us using the information below:

Privacy Officer
turaliqoseon
PO Box 258N, Cairns North, QLD, 4870, Australia
Phone: +61 488 896 118
Email: info@turaliqoseon.com

We respond to privacy inquiries within 30 days and work diligently to resolve any concerns you may have about how we handle your personal information.